I ran hotels.
Now I consult.
Fifteen years on property. For owner-operated hotels that don't have room for the wrong call.
Your hotel runs. That's the problem.
As long as nothing is burning, nothing changes.
F&B margin slips four points and nobody flags it.
A process that takes three people should take one.
The hotel runs. So why fix anything.
My work starts where consulting reports stop.
Operator first. Consultant second.
15+ years on property. DACH four- and five-star independents.
Certified hotelier (ÖHV), IHK examiner, DEHOGA property classifier.